Superstore Manager (Oxford) (TRD4729)



Oxfam is a global movement of people working together to end the injustice of poverty.



Are you ready to make a real impact? We're on the lookout for a passionate and dynamic superstar Store Manager to join our team as New Store Manager.



The Role:


As an Oxfam Superstore Manager, you will be accountable for all aspects of operational management of a large format store approx. 15,000 sq. ft, driving the growth and development of your Store in line with our values and strategy.  You will lead and empower a team of paid and volunteer colleagues to maximise income generation and deliver a positive customer and donor experience which brings to life Oxfam’s brand.



About our Oxfam Shops


Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we doThey are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.



What we are looking for:


We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.


An ideal candidate for the role will also have:


  • Experience of managing large format stores or multi-sites, driving significant revenue across multiple products and large teams
  • Experience of managing performance of others and enabling people to develop, grow and achieve their potential, including increasing diversity and inclusion in teams and / or workplaces
  • Operational management with a focus on consistent delivery of standards and processes
  • Ability to work with a wide range of diverse stakeholders, both consulting and collaborating to understand their needs
  • Ability to translate and communicate change through effective communication skills.
  • Ability to flex approach in response to changing operational needs.
  • Effective time management and prioritisation
  • Role model for own wellbeing
  • IT literacy and numeracy across multiple platforms, including social media
  • Ability to understand and interpret financial reports.
  • Commercial awareness and judgement.
  • Ability to understand and interpret basic financial reports.



We offer:


We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 


From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 


You can read more about all Oxfam has to offer here.





We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. 



How to apply:


As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.  



Our values and commitment to safeguarding


Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.


The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.


All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.


We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.



About us


Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.


Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 



A thriving diverse Oxfam:


It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.


To do that:

  • We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
  • We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
  • We want and need everyone, and that means we need you.




  • Location:
    F9000 - oxfam Superstore
  • Hours:
    36 hours per week
  • Salary:
    £36,826 - £45,844 per annum
  • Region:
    Shop Operations
  • Job Family:
  • Division:
    Retail (Engagement)
  • Grade:
  • Job Type:
    Open ended
  • Closing Date:
    27 June 2024
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