Oxfam is a global movement of people working together to end the injustice of poverty.

Are you a creative and experienced L&D Professional with a passion for working in a fast-paced commercial and customer-facing environment?

Do you have a successful and deep portfolio of designing and delivering learning that accelerates business performance and career growth?

Are you highly skilled at building effective relationships and collaborating with geographically dispersed teams and leaders to drive change?

If the answer is yes, then we would like to hear from you!

The Role:

Oxfam GB is looking for an experienced and dynamic Retail Learning & Development Partner to lead the design and delivery of a progressive learning strategy that empowers colleagues across Great Britain. This pivotal role supports business performance, operational excellence, and future growth through impactful, inclusive learning. 

You’ll collaborate with colleagues across a range of roles and skillsets, building strong relationships to shape learning that’s relevant, engaging and inspiring. You will also have exciting in-person opportunities across Great Britain, and especially within the North operational patch (e.g. meetings and events across Scotland, Wales, Northern and Central England, and at our Oxford Office).

More than just delivering training, you’ll influence and drive a learning strategy that supports our retail teams in shops, superstores, warehouses and retail support, helping them thrive in a fast-paced, purpose-led environment. If you’ve got experience of developing managers in busy operational environments, you’re going to enjoy this role and we’d love to hear about it!

You will be part of the People & Culture division, reporting to the Head of Learning, Talent and Engagement, working closely with the wider LT&E Team. As an L&D professional, you’ll play a key role in ensuring our people have the skills, behaviours and values needed to deliver excellent operational outcomes and a positive employee experience.  

This is an exciting opportunity to join a thriving and innovative retail network with ambitious transformation goals. You'll work closely with senior stakeholders across our Retail and People & Culture, bringing a strong background in consulting, learning design and delivery tailored to retail audiences. 

What we are looking for:

We’re looking for someone who’s passionate about developing people and driving meaningful change. You’ll bring a strong background in designing and delivering engaging learning experiences for retail, and/or similar hospitality, audiences, with the confidence to lead and influence across a multi-site environment.  

An ideal candidate for the role will bring:

• Proven experience of successfully designing, delivering, and facilitating effective Learning, Talent and Career initiatives across a UK wide multi-site, retail or similar fast paced commercial hospitality network and audiences (Managing face to face, online and blended learning solutions)
• Bringing knowledge and experience of both technical and behavioural learning design, including across leadership, management, individual and team development. 
• Track-record of implementing learning methodologies, frameworks, and tools to ensure quality outcomes and consistent standards are upheld. Including product design and evaluation. 
• Strong senior stakeholder management skills and experience – Well developed relationship building skills, with evidence of understanding and influencing multiple key stakeholders. 
• Excellent consulting and critical analysis skills, with ability to use data to inform decisions and drive improvements, including assessing learning impact and return on investment. 
• Excellent ability to communicate, clearly and with impact (written and verbal, including presenting face-to-face and remotely). 
• Skilled and agile learning facilitator, experienced in working with stakeholders across an organisation. 
• Strong coaching skills in enabling managers and colleagues across a geographic network. 
• Proven experience of managing complex projects and programmes. Includes the ability to plan, manage priorities, and be agile and adaptable, whilst demonstrating resilience and positive wellbeing. 
• Ability to demonstrate up to date knowledge of latest learning trends, effective L&D strategies and how people learn. Takes a growth mindset, with the ability to embrace and drive change. 
• Demonstrates a strong commercial acumen. 
• Demonstrates a clear commitment to our values and feminist principles. 
• Be willing to travel regularly for business purposes. It is desirable that the post holder has a valid UK driving licence (company car and / or expenses provided for travel).

About Us:

Oxfam GB is a member of an international confederation of 21 organisations acting together as partners with local communities to fight inequality and poverty through tackling extreme vulnerability in crises, calling for climate justice and valuing all women’s work.

We believe that when people come together, we can create real change. Whether it’s through signing a petition, volunteering in one of our shops, or donating what you can, when we act together, we can create a more equal world in which there is no them, just us.

Open for business since 1948, Oxfam shops raise vital funds to support Oxfam’s work with partner organisations. Over 20,000 volunteers work in over 500 shops at the heart of their

We offer:

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. For this retail position, a company car and/or expenses are provided for business travel.

You can read more about all Oxfam has to offer here.

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.  Please do note your experience of developing operational managers within this.

Due to the need to fill this role as soon as possible, we may need to close the vacancy before the advertised closing date. We therefore encourage interested candidates to apply early to avoid disappointment.