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MEDIA & COMMUNICATIONS COORDINATOR

MEDIA & COMMUNICATIONS COORDINATOR (INT11139)

  • Location:
    Syria - Damascus - Head office
  • Workplace Type:
    On-site
  • Hours:
    48
  • Salary:
    as per Oxfam salary scale
  • Job Family:
    Communications
  • Division:
    International
  • Grade:
    C2
  • Job Type:
    Fixed Term
  • Closing Date:
    28 July 2025
  • Country:
    Syria

 

Oxfam is a global movement of people working together to end the injustice of poverty.

 

The Role:

 

Oxfam {Syria} is looking for <Media & Communications Coordinator Media >

 

Please include samples of your previous communications work, media content, or writing materials relevant to this role in both English and Arabic – in PDF format. These may include articles, press releases, social media campaigns, videos, or advocacy pieces that demonstrate your skills and experience.

The key responsibilities for this role are identified below:

Media and Communications (80%)

  • Advise key Oxfam staff on media-related advocacy and oversee sign-off procedures alongside the Advocacy, Campaigns and Communications Manager.
  • Manage Oxfam in Syria’s social media presence and strategy; and oversee content, posting, engagement and feedback.
  • Contribute to the strategic development of communications activities, including donor communications, content collection and development, alongside data visualization.
  • Draft talking points, Q&As, press releases and other relevant products, in accordance to identified advocacy priorities.
  • Safeguard Oxfam's public image by managing media risks and ensuring adherence to brand guidelines.
  • Handle media inquiries and manage relationships with journalists, and media outlets, including Oxfam media leads; and organize media interviews, journalist visits, and donor media trips.
  • Lead media pitches specifically for Oxfam Syria.
  • Supervise and manage internal communications materials, like situation reports and newsletters alongside others.
  • Review, edit, and guide programme communications content; and lead on the translation of content, where needed.
  • Supervise all visibility-related work for Oxfam and relevant entities and ensure adherence to donor visibility guidelines.
  • Serve as the key contact for crisis communications and ensure a rapid, coordinated media response.
  • Monitor the effectiveness and reach of media and communications work and ensure effective information management. 

Coordination and management (20%)

  • Manage media and communications officers; and supervise assistants, service providers, and field support staff, where needed.
  • Manage media and communications-related procurement and contracting.
  • Coordinate with the Monitoring, Evaluation, Accountability and Learning (MEAL) team to identify effective ways in communicating the impact of Oxfam’s work in Syria.
  • Collaborate with country and field staff to ensure proper brand management, ensuring visibility activities are consistent with Oxfam’s brand guidelines.  
  • Collaborate with partner organizations for joint media and communications work.
  • Coordinate Syria-related media efforts across Oxfam affiliates in partnership with regional and global media leads.
  • Engage with media and communications teams within the Rights in Crisis and other Oxfam networks, to support Syria-related media and communications work.
  • Provide training and capacity support to internal teams, partners, and other relevant entities.

 

What we are looking for: 

We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

 

An ideal candidate for the role will also be / have:

Essential:

  • Minimum of five (5) years of professional experience in media, communications, or related disciplines. Experience in NGO settings is advantageous.
  • Bachelor's degree or higher in media, communications, public relations, or a relevant field.
  • Full proficiency in both spoken and written English and Arabic.
  • Demonstrable understanding and experience with media networks at the national, regional, and global levels.
  • Proven expertise in building and managing effective media relations.
  • Proven experience in managing and leading social media platforms and related analytics.
  • Clear understanding of media and advocacy work within NGO settings—particularly in humanitarian and development contexts.
  • Demonstrated leadership and team management capabilities.
  • Strong familiarity with evolving trends, strategies, and digital tools in digital and social platforms.

Desirable

  • Advanced conceptual thinking, research, analysis, and writing capabilities.
  • Experience in delivering training and capacity-building initiatives.
  • Proficiency in design and publishing software such as Adobe Creative Suite, Canva, or similar platforms.
  • Demonstrated experience in managing video production projects.
  • Demonstrated experience in photography, videography, and editing tools.

 

Please include samples of your previous communications work, media content, or writing materials relevant to this role in both English and Arabic – in PDF format. These may include articles, press releases, social media campaigns, videos, or advocacy pieces that demonstrate your skills and experience.

 

We offer:

 

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

 

You can read more about all Oxfam has to offer here.

 

How to apply:

 

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.  

 

 

Our values and commitment to safeguarding

 

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

 

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

 

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

 

About us

 

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

 

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

 

A thriving diverse Oxfam:

 

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

 

To do that:

  • We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
  • We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
  • We want and need everyone, and that means we need you.

 

 

 

 
 
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Location
Syria - Damascus - Head office
Farabi Street, Damascus, Syria
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