MEAL volunteer– Zaatari Camp

Background

 Under the initiative “Provision of Solid Waste Management (SWM) services in Za’atari Syrian Refugee Camp, Azraq Syrian Refugee Camp, and surrounding host communities” funded by the European Union (EU), Oxfam works to improve waste management practices, enhance environmental sustainability, and create job opportunities. Project Locations: Za’atari Syrian Refugee Camp, Azraq Syrian Refugee Camp, and surrounding host communities, including Um Al Jimmal, Za’atari & Manshieh, Khalidiyah, Rehab, and Greater Mafraq municipalities, as well as a beach clean-up campaign in Aqaba governorate.

Scope of SERVICES

The volunteers will be responsible for the following tasks:

• Conduct data collection using the designated digital data collection tool.
• Carry out data collection through face-to-face individual interviews and/or phone interviews, as required.
• Ensure that all interviews are conducted in a safe, confidential, and private setting.
• Travel within Mafraq governorate to reach targeted participants and conduct field data collection activities.
• Regularly share field experiences, challenges, and feedback with Oxfam’s Project Team and MEAL team, and actively participate in debriefing sessions throughout the assignment period.

Deliverables & TIMEFRAME

Duration: 10 working days during March 2026
Location: Mafraq Governorate

Deliverables

The volunteers are expected to deliver the following:

1. Completed data collection using the approved digital data collection tool, in accordance with the agreed methodology and daily targets.
2. Accurate, complete, and timely submission of collected data through the designated digital platform (SurveyCTO).
3. Daily progress updates shared with Oxfam’s Project and MEAL teams, including reporting on challenges and field observations.
4. Participation in debriefing sessions and submission of feedback on field experiences at the end of the assignment.

Timeframe

• The assignment will be implemented over 10 working days in March 2026.
• Daily working hours and field plans will be coordinated with the Project and MEAL teams.

Required Qualifications 

Education and Technical Background

• Background or specialization in Social Work, Social Sciences, or a related field.
• Knowledge of data collection methods; experience using digital data collection tools is an asset.
• Understanding of cultural diversity and ability to work sensitively within diverse communities.
• Good knowledge of the survivor-centered approach and humanitarian standards.

Experience

• Previous experience in case management is considered a strong asset.
• Experience in protection, gender, or women’s empowerment programming is an asset.

Essential Competencies

• Strong motivation to volunteer in the fields of social work, protection, gender, and women’s issues, particularly within the Jordanian context.
• Demonstrated commitment to the principles of women’s empowerment and gender equality.
• Ability to handle sensitive information with confidentiality and professionalism.
• Good communication and interpersonal skills.

Desirable Skills

• Knowledge or prior experience in data collection.
• Basic English language skills are an asset.

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

You can read more about all Oxfam has to offer here.

Flexfam:

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. 

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.  

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.