Oxfam is a global movement of people working together to end the injustice of poverty.

The Role:

Oxfam GB in Syria is looking for Information Management Officer based in Damascus - Head Office .

Department Purpose:

The MEAL department purpose is to increase Oxfam’s program impact in Syria by working closely with country management and program teams to improve program quality. The team works towards ensuring that quality Monitoring, Evaluation, Accountability, and Learning is implemented in programs and projects in Syria, in line with Oxfam in Syria’s Country Strategy, CAMSA and Global Standards. The core of the team role is that MEAL findings inform and contribute to the continuous improvement of Oxfam’s interventions.

Team Purpose :

The MEAL team works towards ensuring that quality monitoring, evaluation, accountability, and learning is implemented in programmes and projects in Syria, in line with relevant Oxfam standards and global best practice. The team ensures that MEAL findings inform and contribute to the continuous improvement of Oxfam’s interventions.

Job Purpose:

The Information Management Officer (IMO) is a position within the MEAL unit under the supervision of the MEAL Advisor. Oxfam in Syria seeks to strengthen and renovate data and information management systems that will enable improvement of internal management, program/project performance and evidence-based decision-making. Within this context, the Information Management Officer will develop,maintain, and support information management systems to support project/program implementation. IMO will plan, design, organize and coordinate the collection, compilation, consolidation, and analysis of data for project/program progress and outcome and impact monitoring. Feedback to planning processes and ensures better data management system. The IMO will support in the setup of the Information management System and will have responsibility for designing and maintaining the data bases and strengthening the system, building capacity of Oxfam and Partners organisation staff. This includes collecting, compiling, and analysing relevant data specifically based on the project process, output, outcome, and impact indicators.

Key Responsibilities (Technical, Leadership, People and Resource management)

• Support in designing, improvement, and operationalisation of the IM system in Syria including working to build synergies and aligned reporting and processes across all Hub Offices & Country Program, Region and HQ.
• Manage the Realtime databases/system at CO that ensures the availability of all required information based on program/project performance indicators.
• Enhance the current IMS in place and support the roll-out and development of new databases in collaboration with the Programmes and MEAL Team.
• Support with the visualization of data, including GIS data, using relevant software such as QGIS, Adobe Illustrator, Power Bi, Excel, SCTO etc.
• Contribute to the quantitative analysis data using relevant software applications such as Excel, STATA and/or R Programming.
• Design or contribute to the development and implementation of information management strategies and systems.
• Design and deliver tailored IM training packages in line with the priorities.
• Responsible for productions of maps & other geographic information products in coordination with MEAL Advisor and Thematic coordinators as well as charts and info-graphics materials.
• Monitor the quality of data and information management activities at CO and Hub offices for integrity, veracity, reliability, and credibility as well as compliance with standards and norms.
• Integrating, archiving, and extracting large datasets for cross referencing and statistical analysis, designing workflows and data collection models where necessary.
• Improve data quality through field support, capacity building, monitoring and feedback.
• Ensure and promote data security, data protection and responsible data-sharing.
• Support the analysis of primary and secondary data for interpretation and evidence-informed decision making.
• Promoting the collection of baseline data and indicators.
• Writing data queries for analytical purposes using SQL, R script etc.
• Create operational data management systems to enable effective analysis and monitoring including data quality control protocols and standards for validation and sharing of data.
• Produce visual information such as tables, graphs, and other infographics in suitable format for reporting and illustration purpose.
• Support the promotion of data and information sharing within the Oxfam, region and HQ and humanitarian community.
• Develop and maintain an information management strategy, in consultation with the country office(s) concerned, including internal information flow.
• Act as a data protection focal point by ensuring the awareness of staff and partners on data protection, breaches, and responsible data management.
• Promote privacy and security by design and default in all data collections tools and systems for all data processing activities.
• Engage with Privacy team contact if feels uncertain about certain about any data protection related matter.
• Prepare information as requested by MEAL team and program staff and create dashboard or for easy data presentation.
• Coordination with Area Managers regarding field operational needs.
• Represent Oxfam at Damascus or other Governorate level, when required.
• When requested, attend relevant sectoral coordination meetings to identify opportunities for integration of data collection activities, harmonization, secondary information sources etc.
• Any other task (s) assigned by Line manager.

What we are looking for: 

We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also be / have:

Experience, Knowledge & Competencies

ESSENTIAL:

1. Self-Awareness
2. System thinking
3. Strategic Thinking and Judgment

In addition:

• Bachelor’s degree in data science/IT/Computer science, or relevant is desirable with Minimum 4 years’ direct experience in IM system designing in Livelihood, Emergency Response and WASH sectors or Diploma’s degree in data science/IT/Computer science, or relevant is desirable with Minimum 7 years’ direct experience in IM system designing in Livelihood, Emergency Response and WASH sectors.
• Proven and demonstrable knowledge and experience in statistics, data analysis and/or information management and visualization.
• Demonstrated experience with electronic data collection procedures and solutions (SurveyCTO) & in quantitative analysis highly desired including the use of relevant software applications (Excel, STATA, SPSS, R, Power Bi) is highly essential.
• Good command of GIS software (ArcMap) and other data visualization software.
• Exceptional organisational and prioritisation, and ability to deal with a varied, demanding, often conflicting and rapidly changing workload.
• Strong experience of gathering, analysing, and presenting quantitative and qualitative data.
• Ability to work under pressure, ability to prioritise and commitment to meet deadlines.
• Fluent in written and spoken English and Arabic.

Desirable

• Knowledge in the establishment of Information management systems in real-time.
• Expert in development of Real time monitoring dashboards
• Minimum 1 year of experience in writing algorithms for database designing
• Minimum 1 year of experience in writing script for R.
• Familiarity with the Core Humanitarian Standard is an advantage.

We offer:

We offer a competitive salary and a range of additional benefits to staff including annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

You can read more about all Oxfam has to offer here.

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.  

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.