HUMAN RESOURCES OFFICER

JOB DETAILS
DIVISION: Operations
LOCATION: Mafraq Governorate
GRADE: National D2
TEAM: Human Resources
CONTRACT TYPE: Fixed Term – 3 months renewable
JOB FAMILY: Human Resource
SALARY: gross HOURS: 40 hours per week
per annum JOD 16,198 – 21,908

FLEXIBLE WORKING: We believe flexible working is key to building the Oxfam of the future, so we’re open to
talking through the type of flexible arrangements which might work for you.
TEAM PURPOSE: To provide effective support to the Syria Crisis Refugee Response Programmes in Jordan.
JOB PURPOSE: To provide human resources support, to enhance the organisation’s performance
through our people.

POST HOLDER REPORTS TO: Country HR Manager

DIMENSIONS OF THE ROLE
- Supervise/monitor resources within defined boundaries or a specialist area, which may
include people, assets and/or budgets.
- Provide support and advice to managers on areas of work covered in their remit.
- Provide support for and implements operational plans to agreed standards.
- Assist with the development of solutions to diverse and complex problems and develops solutions to more routine problems.
- Apply information received in a variety of formats primarily from internal sources.
- Flexibility to anticipate and resolve challenges within the operational context.
- Impact of this role is significant within the department and could have someimpact division(s)-wide.

KEY RESPONSIBILITIES
Policies and Labour Law
- Advise managers on interpretation of Oxfam HR policies, procedures, systems and processes and Oxfam staff handbook and lead in any necessary review process.
- Monitor and advise management on changes in Oxfam HR policies,procedures, systems, processes

- Monitor and support the implementation of HR policies and procedures within the programme and report non-adherence to the Solid Waste Program Manager.
- Participate in forums or working groups relating to HR management and feedback to management

Recruitment and Induction
1. Assist the recruitment manager in recruitment processes including placing adverts, long listing, interviewing, organising tests, maintaining the recruitment database for Jordan, proper filing of recruitmentrecords
2. Assist managers in taking up references and obtaining results of pre-employment medicals as per Oxfam policy. Set up and monitor induction for all staff ensuring that meetings are arranged and that feedback is obtained. Ensure the induction pack is
up to date at all times.
3. Ensure that all vacancy bulletins are circulated and that standard Oxfam forms etc. made available to staff.
4. Ensure that terms and conditions for all staff fall within established Oxfam GB policy.
5. Ensure that all new staff are issued with Oxfam ID cards.

Staff Records
1. Ensure issuing contracts, renewing contracts and keeping management informed of contracts end dates.
2. Monitor dates relating to probationary periods, performance review, and end of contracts; keep leave administration up-to-date, and inform managers of leave balances of their staff.
3 Ensure that personal files for all staff are complete and up-to-date; and documents properly filed in individual staff files and online in box.
Ensure that all records for all Oxfam GB Jordan staff (leave, performance management, medical claims and any others) are up-to- date.
4 Ensure that for leavers all leavers procedures are followed (exit interview, equipment or documents are retrieved, leavers financial
checklist)
6. Ensure that the monthly payroll is done timely and accurately, in coordination with the HR Department, Amman office. Ensure that the Global Online Database (GOLD) record is up to date for all Zaatari camp-and HC based staff.

Welfare & Staff Health
1. Monitor absence as result of illness and inform managers of trends.
2. Liaise with medical providers ensuring a high quality of service is offered.
3. Ensure medical evacuation procedures through MSH/healix are in place and appropriate advice given to (international) staff.
4. Arrange for information sessions on stress management.
5. Arrange for first aid training for selected staff.

Staff Development
1. Ensure that Oxfam GB’s performance management system and all relevant processes are implemented in accordance with the Organisation’s performance management cycle.
2. Coach and support managers to optimize the performance of their staff, ensuring assessment of performance is objective and that poor performance is addressed appropriately.
3. Produce an annual Training Needs Analysis based on Performance Review reports received. Build up a database of training providers; provide information to the field and arrange attendance at training courses.

Other:
1. Undertaking any other tasks at the request of the Solid Waste Program Manager/Senior Managers.
PERSON SPECIFICATION
Most importantly, every individual at Oxfam needs to be able to:

• 
  - Live our values of INCLUSION, ACCOUNTABILITY and EMPOWERMENT (read more about these here).
• Ensure you commit to our ORGANISATIONAL ATTRIBUTES (including adhering to the Code of Conduct):
  . Be committed to our feminist principles, and to
  2. Be committed to undertaking Oxfam’s
  applying them in your day-to-day behaviour and
  your work. Be ready to keep learning, with
  safeguarding training and adhering to relevant
  policies, to ensure all people who come into Oxfam
  accountability to those who experience oppression are as safe as possible.
  as a result of their identities, such as their
  gender, race/ethnicity, disability, class, or
  LGBTQIA identity."
  Experience, Knowledge & Competencies
  Essentials
  •
  Generalist HR experience, and good knowledge of recruitment procedures.
  Advise and inspire confidence using professional/ specialist knowledge.
  Good knowledge of Jordan Labor Law including social security and income tax.
  Confidentiality, tact, diplomacy and good interpersonal skills.
  
  Initiative to take responsibility and work with minimal supervision.
  Numerical skills /Attention to detail.
  Skills in computer applications (MS office/GOLD).
  Ability to work as a member of a diverse team.
  Understanding of gender, cultural sensitivity and principles of equal opportunity.
  Has a strong customer orientation and focuses on customer needs and satisfaction.
  Desirable
  •
  Overcomes challenges, despite hurdles, and resolves challenges consistent.
  with Oxfam's values and ways of working.
  •
  Ability to gather and analyze critical information for reporting and designing systems.
  Ability to support staff from a distance.
  Good networking skills.
  Able to use available technology appropriate to own role.
  Proactively shares own know-how with other colleagues.
  Develops job knowledge and expertise through continual professional development
  Gender and cultural sensitivity and commitment and understanding of the values
  of Oxfam and the principles of equal opportunity.
  •
  Previous experience in any of the refugee camps.
  Safer recruitment: All offers of employment are subject to satisfactory references and appropriate screening
  checks (which can include counterterrorism, safeguarding and criminal records checks). You can find out what
  this means here.
  
  

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.