Oxfam is a global movement of people working together to end the injustice of poverty.

The Role:

Oxfam GB in Syria is looking for National HR Assistant in Damascus, Head Office

DEPARTMENT PURPOSE: The Human Resources department is responsible for people strategy; ensuring efficiency and effectiveness in delivery of Oxfam’s human resource operations, whilst ensuring consistency and transparency in line with OGB policies, procedures and systems.

TEAM PURPOSE: The HR team is responsible for providing quality HR services support to Oxfam’s Syria Program. Working with other members of the HR team, the post holder role will be responsible for contributing to the objectives and delivery of HR metrics, analysis, projects, reporting.

Ensuring implementation of OGB HR approved policies, procedures and processes, compliance of HR minimum standards and delivery of agreed Key Performance Indicators.

JOB PURPOSE: Provides administrative support for HR and related projects, whilst coordinating and analysing information and trends related training and development, performance management, reward and benefits compensation. 

Establish, administer, and communicate sound policies and practices that treat employees with dignity and equality while maintaining compliance with applicable law, policy and regulation.

KEY RESPONSIBILITIES (Technical, Leadership, People and Resource management)

KEY RESPONSIBILITIES

• Support performance management systems that foster accountability, learning, and continuous improvement across humanitarian programs.
• Support the design, coordination, and delivery of learning initiatives that build staff capacity and align with humanitarian principles and organizational goals.
• Support Performance Management and Learning Activity Administration.
• Organize training courses and more generally for the day-to-day management of training activities.
• Support the implementation of the emergency roster and keep all records updated including but not limited to candidate management under the support of the Senior HRO.
• Contributing to the delivery of key projects across the HR team, with responsibility to maintain all data, information and other related administrative aspects.

Performance Management:

• Collect performance data to identify trends and share with the Senior HR Officer.
• Support resolution of performance-related issues and improvement plans, where requested.
• Maintain confidentiality and compliance with internal policies and donor standards.

Learning & Development:

• Conduct training needs assessments and help identify learning gaps across departments.
• Assist in preparing learning materials (manuals, presentations, awareness content), update and revise the structure and content of existing training activities in order to align training offer to learning and development needs.
• Coordinate and facilitate training sessions, workshops, and onboarding programs.
• Ensure new staff undertake all mandatory trainings.
• Contribute to the development of career development initiatives (e.g. coaching, mentoring).
• Administrate the training process, organise course bookings, room bookings, communicate with delegates and trainers and ensure that evaluation forms are sent out, collated and analysed.
• Organise various trainings as set in the annual training plan and in contact with internal and external stakeholders.

• Take care of all the logistics aspects related to the courses as well as all the financial workflows in coordination with Procurement & Logistics department, where applicable.
• Promote learning opportunities and communicate training calendars to staff (e.g: via the bi-weekly internal newsletter).

Project support

• Participate in various ad-hoc projects related for instance to learning & development and induction and more generally to talent development.

HRIS:

• Maintain training records and databases, ensuring accuracy and confidentiality
• Maintain completed and updated records on PSHR on a timely manner.

Maintain active readiness as a member of Oxfam’s emergency response roster, available for rapid deployment during urgent assignments.

Required to adhere to Oxfam’s principles and values as well as the promotion of gender justice and women's rights.

Other duties may be reasonably required in supporting the delivery of team objectives, responsiveness and outcomes, including travelling to other hubs at short notice as required.

What we are looking for:

We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also be / have:

ESSENTIAL

• Self-Awareness
• Humility
• Listening
• Influencing
• Relationship building

In addition:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Bachelor's degree holder Minimum of 2 years of experience in L& D or HR role in private or humanitarian sectors, or High secondary education 5 years of experience This experience should include HR related roles within the preferably humanitarian or development sector, at either national or international levels.
• Demonstrated skills in project administration and coordination.
• Experience in dealing with databases and reporting using advanced excel.
• Well-developed interpersonal and team skills and proven ability to be flexible in demanding situations.
• Flexibility & adaptability with the ability to work under pressure and in insecure areas.
• Proficiency in English and Arabic both written and verbal.
• Flexibility and willingness to travel up to 75% within Syria as required.
• Strong computer skills, including MS Office Suite (Word, Excel, PowerPoint) and HRIS.

Desirable

• Experienced in working across multi discipline projects – recruitment, talent, compensation and benefits
• Familiarity with local laws and regulations affecting non-profit operations in Syria.

We offer:

We offer a competitive salary and a range of additional benefits to staff including annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

You can read more about all Oxfam has to offer here.

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.  

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.