Terms of Reference for (MEAL volunteer)

Background

Oxfam has been in Jordan since the 1990s. We work with local partners in Jordan for a future where everyone can reach their full potential, especially women and young people. We provide essential humanitarian assistance to Syrian refugees as well as vulnerable Jordanians, while promoting longer term sustainable solutions to challenges facing Jordan, with a focus on Climate Justice, Economic Justice and Gender Justice.

As part of the SPRING Project, Oxfam and partners are conducting a baseline assessment to strengthen protection systems, improve access to integrated services, and promote community participation. Volunteer enumerators will play a key role in collecting household survey data and supporting FGDs across target governorates.

Scope of SERVICES

The volunteers will directly support the MEAL teams and partners in conducting baseline data collection. Work will be coordinated from the Amman office with field visits to Amman, Zarqa, Ramtha, and Mafraq.

Specific tasks include:

• Administer household surveys using digital tools.
• Support facilitation of FGDs (note-taking, logistics, participant engagement).
• Ensure informed consent and confidentiality of respondents.
• Report daily progress to supervisors and participate in debriefs.
• Follow Oxfam’s safeguarding, ethical, and data protection standards.

Deliverables & TIMEFRAME

Duration: 7- 8  working days

Deliverables

The volunteers are expected to deliver the following:

•  Attend enumerator training and pilot testing (late August).
• Conduct household surveys and FGDs in assigned governorates.
•  Submit completed questis and notes daily.
•  Participate in daily debriefs and quality assurance checks.
•  Support data cleaning and verification as required.

Required Qualifications

Technical Competencies

• Previous experience conducting household surveys and/or FGDs, preferably in humanitarian or development programs.
• Experience using digital data collection tools (KoboToolbox, ODK, SurveyCTO, or similar).
• Good understanding of quantitative and qualitative data collection methodologies.
• Familiarity with protection programming (GBV, CP, MHPSS, legal assistance, disability inclusion).
• Ability to follow research protocols and accurately administer structured questionnaires.
• Strong interviewing, facilitation, and note-taking skills.

Protection and Ethical Standards

• Understanding of humanitarian principles and protection principles, including Do No Harm, confidentiality, informed consent, and data protection.
• Ability to conduct interviews on sensitive topics in a respectful, non-judgmental, and survivor-centred manner.
• Commitment to safeguarding, Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), and child safeguarding principles.
• Knowledge of referral pathways for participants requiring protection support is an asset.

Language Skills

• Fluency in Arabic (spoken and written).
• Basic English skills desirable for understanding tools and reporting.

Positions & Locations

A total of 7 volunteer enumerators will be recruited:

• Amman – 1 position
• Zarqa – 2 positions
• Ramtha – 2 positions
• Mafraq – 2 positions

Both female and male enumerators will be engaged to ensure gender-sensitive data collection.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.