Oxfam in Syria is looking for INFORMATION MANAGEMENT OFFICER

What we are looking for:

We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

• KEY RESPONSIBILITIES (Technical, Leadership, People and Resource management)

  • Support the design, enhancement, and operationalisation of the Information Management System (IMS) in Syria, ensuring harmonised reporting processes and alignment across Hub Offices, the Country Programme, the Region, and HQ.
  • Manage and maintain country-level real-time databases and information systems to ensure the availability, accuracy, and accessibility of programme and project performance data.
  • Enhance existing information management systems and support the design, development, and rollout of new databases and digital tools in collaboration with the Programme and MEAL teams.
  • Develop data visualisations, including dashboards, maps, and GIS products, using tools such as Power BI, QGIS, Excel, Adobe Illustrator, and SurveyCTO.
  • Conduct and support quantitative data analysis using software such as Excel, STATA, and R to generate evidence for programme monitoring, reporting, and decision-making.
  • Contribute to the design, implementation, and continuous improvement of information management strategies, systems, and standard operating procedures.
  • Design and deliver tailored information management training and capacity-strengthening initiatives based on organisational and programme needs.
  • Produce high-quality maps, infographics, charts, and other information products in coordination with the MEAL Manager and thematic teams to support analysis, reporting, and communication.
  • Monitor and promote data quality by ensuring information management processes comply with organisational standards and that data are accurate, reliable, complete, and timely across the Country Office and Hub Offices.
  • Integrate, manage, archive, and extract large datasets to support data analysis, cross-referencing, reporting, and evidence-based decision-making.
  • Design and improve data workflows, databases, and data collection models to strengthen information management processes.
  • Ensure compliance with data protection, data security, and responsible data-sharing standards across all information management processes.
  • Support the analysis and interpretation of primary and secondary data to generate actionable insights for programme planning, monitoring, and learning.
  • Promote the systematic collection, management, and use of baseline data and key performance indicators.
  • Develop and maintain analytical queries and scripts using SQL, R, or other relevant tools to support data extraction, analysis, and reporting.
  • Develop and maintain operational data management systems, including data quality assurance, validation protocols, and standard procedures for data storage and sharing.
  • Produce high-quality data visualisations, including tables, charts, graphs, maps, and infographics, to support reporting, communication, and decision-making.
  • Promote effective information and data sharing across the Country Office, regional and global teams, and with relevant humanitarian coordination mechanisms, in line with organisational protocols.
  • Work closely with the MEAL manager on Data Protection by promoting staff and partner awareness of data protection principles, responsible data management, and procedures for reporting and responding to data breaches.
  • Ensure that privacy and security by design and by default are embedded in all data collection tools, databases, and information management systems throughout the data lifecycle.
  • Consult with the Data Privacy Team or designated focal point on data protection matters whenever guidance or clarification is required.
  • Prepare and present information requested by the MEAL and Programme teams, including developing dashboards and other data visualisation products to support analysis and decision-making.
  • Coordinate with Area Managers to understand and respond to field operational information management needs.
  • Represent Oxfam at meetings in Damascus and other governorates, as delegated by the MEAL Manager.
  • Participate in relevant sectoral and coordination meetings, when requested, to support data harmonisation, identify opportunities for joint data collection, and strengthen the use of secondary data and information sharing.
  • Perform any other duties assigned by the Line Manager that are consistent with the responsibilities of the role.

An ideal candidate for the role will also be / have:

ESSENTIAL:

1. Self-Awareness
2. System thinking
3. Strategic Thinking and Judgment

In addition:

• Bachelor’s degree in data science/IT/Computer science, or relevant is desirable with Minimum 3 years’ direct experience in IM system designing in WASH, FES, Protection and Gender sectors.
• Or Diploma’s degree in data science/IT/Computer science, or relevant is desirable with Minimum 5 years’ direct experience in IM system designing in Livelihood, Emergency Response and WASH sectors.
• Proven and demonstrable knowledge and experience in statistics, data analysis and/or information management and visualization.
• Demonstrated experience with electronic data collection procedures and solutions (SurveyCTO) & in quantitative analysis highly desired including the use of relevant software applications (Excel, STATA, SPSS, R, Power Bi)
• Good command of GIS software (ArcMap) and other data visualization software
• Exceptional organisational and prioritisation, and ability to deal with a varied, demanding, often conflicting and rapidly changing workload
• Strong experience of gathering, analysing, and presenting quantitative and qualitative data.
• Ability to work under pressure, ability to prioritise and commitment to meet deadlines.
• Fluent in written and spoken English and Arabic.

Desirable

• Knowledge in the establishment of Information management systems in real-time.
• Expert in development of Real-time monitoring dashboards.
• Minimum 1 year of experience in writing algorithms for database designing.
• Minimum 1 year of experience in writing script for R.
• Familiarity with the Core Humanitarian Standard is an advantage.

Experience working with local partners

We offer:

We offer a competitive salary and a range of additional benefits to staff including flexible working options, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

You can read more about all Oxfam has to offer here.

Flexfam:

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you.

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.  

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.