Health, Safety and Security (HSS) Officer 

OBJECTIVE

The Health, Safety and Security (HSS) Officer supports Oxfam in maintaining safe, healthy and secure working and operational environments for staff, volunteers, IBVs, refugees, visitors, contractors and other stakeholders.

The Officer provides day-to-day technical coordination and supervision of two Security, Health & Safety Assistants, translating Oxfam HSS policies, standards and risk-management requirements into practical field-level actions.

Key responsibilities include risk assessments, inspections, incident coordination, emergency preparedness, fire safety, security monitoring, training, compliance, corrective-action follow-up and HSS reporting.

The Officer provides technical advice, coaching and operational oversight and escalates significant risks to the Security, Health & Safety Manager.

The role works closely with HR, Fleet, Logistics, programme and operational teams, contractors, authorities and other relevant stakeholders.

Top of Form

Reporting Line and Authority

The Officer operates within Oxfam policies, approved HSS plans and delegated authority. The Officer is authorized to:

• Coordinate and allocate the daily work of the HSS Assistants.
• Conduct and review HSS assessments, inspections and monitoring.
• Provide technical HSS advice to staff and managers.
• Assign and monitor corrective actions within delegated authority.
• Take proportionate immediate protective action where there is an imminent risk, including restricting access or stopping/isolating an unsafe activity where necessary.
• Escalate significant risks, incidents, non-compliance and overdue actions according to OXFAM polices and procedures.

• Coordinate and provide monthly or when it required HSS reports to the HSS manager.

ROLES & RESPONSIBILITIES OF THE WORKING GROUP

HSS Coordination and Supervision

• Implement approved HSS policies, standards, procedures and action plans.
• Translate HSS requirements into practical, risk-based field activities.
• Supervise, coordinate and develop two HSS Assistants.
• Allocate work according to risk, operational priorities, location and workload.
• Set workplans and field schedules and monitor delivery and quality.
• Provide coaching, technical guidance and performance feedback.
• Review assessments, inspections, reports and corrective-action follow-up undertaken by the Assistants.
• Identify capacity, competency and resource gaps and recommend appropriate action.
• Promote HSS awareness, accountability, inclusion and continuous improvement.

Risk Assessment, Inspection and Compliance

• Conduct and coordinate HSS risk assessments covering workplaces, facilities, programme activities, equipment, fleet and other relevant operations.
• Identify hazards, threats and vulnerabilities and recommend proportionate controls.
• Conduct and coordinate regular HSS inspections across operational and field locations.
• Maintain risk registers, inspection records and corrective-action trackers.
• Monitor implementation and closure of corrective and preventive actions.
• Monitor relevant contractors and supplier HSS compliance in coordination with responsible teams.
• Keep informed of relevant legislative and good-practice developments and advise the Manager of significant changes.
• Escalate unresolved or material compliance issues.

Incident and Accident Management

• Ensure accidents, injuries, near misses and HSS/security incidents are reported in accordance with Oxfam procedures.
• Coordinate initial information gathering and support incident hearing sessions  and reviews.
• Ensure hearing sessions identify causes, lessons learned and corrective actions.
• Monitor implementation of corrective and preventive measures.
• Maintain incident, hearing sessions and lessons-learned records.
• Analyze trends and recommend preventive measures.
• Coordinate operational follow-up within delegated authority and escalate significant incidents.
• Support reporting and follow-up with relevant authorities, including SRAD in refugee camps and police outside camps, in coordination with the Manager and responsible management.

Emergency Preparedness and Fire Safety

• Implement approved emergency, contingency and fire-safety arrangements.
• Coordinate evacuation, fire and emergency drills.
• Conduct and coordinate emergency and fire-safety inspections.
• Monitor the availability and serviceability of fire alarms, detection systems, extinguishers, emergency lighting, exits, first-aid equipment and safety signage.
• Maintain relevant inspection, testing, servicing and corrective-action records.
• Ensure emergency procedures are communicated and understood.
• Track lessons learned and follow-up actions from drills and exercises.
• Escalate deficiencies that materially affect life safety or emergency response.

Sorting and Recycling Centre Fire Safety ensures regular documented inspections address, as applicable:

• Fire load, combustible-material accumulation and waste removal.
• Separation of combustibles from ignition, heat and electrical sources.
• Safe storage, segregation, stacking, spacing and housekeeping.
• Clear aisles, access routes and emergency exits.
• Safe electrical installations, equipment, chargers, machinery and temporary systems.
• Control of smoking, open flames, hot work and other ignition sources.
• Availability and serviceability of firefighting and fire-detection systems.
• Evacuation arrangements, assembly points, signage and staff awareness.
• Emergency service access.
• Batteries, chemicals, aerosols, oils, flammable substances and other relevant hazards.
• Contractor activities that may introduce fire or electrical risks.

Security Management

• Monitor the local security environment and identify emerging risks affecting personnel, assets and operations.
• Coordinate field-level security monitoring and reporting by the HSS Assistants.
• Support security assessments of offices, warehouses, programme sites and activities.
• Provide practical security advice within delegated authority.
• Deliver or coordinate security briefings covering local risks, movement, personal security and emergency procedures.
• Implement approved security procedures and contingency arrangements.
• Liaise with relevant authorities, communities and security providers in coordination with the Manager.
• Support security incident management and follow-up.
• Promote security awareness and shared responsibility and escalate significant concerns.

Fleet and Travel Safety

• Monitor compliance with Oxfam fleet and travel-safety requirements.
• Conduct or coordinate vehicles, drivers and journey-safety checks.
• Identify and report travel and movement risks.
• Work with Fleet, Logistics and programme teams to strengthen travel safety.
• Support road safety, defensive-driving and safe-travel awareness.

Training and Awareness

Coordinate and support HSS induction, training and awareness activities, including:

• Workplace health and safety.
• Security awareness.
• Emergency and fire safety.
• Incident reporting.
• PPE and safe working practices.
• Manual handling.
• Road and travel safety.
• Other identified HSS priorities.
• Maintain training and competency records in coordination with HR and identify training and development needs.

HSS Equipment, PPE and Suppliers

• Identify HSS equipment, PPE and safety-system requirements.
• Monitor availability, suitability and condition of essential equipment.
• Coordinate inspections and follow up deficiencies.
• Provide technical recommendations for maintenance, replacement and procurement.
• Coordinate with programme, Logistics and Procurement teams.
• Escalate material equipment or resource gaps.

Planning, Monitoring and Reporting

• Implement approved HSS workplans, risk assessments and action plans.
• Prioritize and allocate team activities based on operational risk.
• Consolidate HSS information from field locations.
• Provide regular and timely reports to the Manager covering key risks, incidents, inspections, assessments, compliance, training and corrective actions.
• Maintain accurate HSS records and documentation.
• Participate in operational coordination and management meetings.
• Provide evidence-based recommendations and practical solutions.
• Immediately escalate matters requiring management decisions.

General Responsibilities

• Comply with Oxfam policies, procedures, Code of Conduct and delegated authorities.
• Take reasonable care of their own and others' health, safety and security.
• Use required PPE and follow safe working practices.
• Report hazards, incidents, injuries and near misses promptly.
• Participate in relevant training, briefings and emergency exercises.
• Maintain confidentiality and protect sensitive HSS, security, safeguarding and operational information on a need-to-know basis.
• Promote a safe, secure, inclusive and respectful working environment.
• Maintain professional relationships with internal and external stakeholders.
• Promote accountability and continuous improvement.
• Undertake other reasonable duties consistent with the scope and level of the position as assigned by the line manager

STAKEHOLDERS

Key stakeholders affected by the implementation have been identified, including internal and external stakeholders. Internal stakeholders include HR, line manager, programme and operational teams, Fleet, Logistics, Procurement, HSS Assistants, staff, volunteers, IBVs and relevant staff associations. External stakeholders include refugees, host communities, contractors, suppliers, security providers, relevant authorities, emergency services and operational partners.

Stakeholder engagement will be proportionate to risk and impact, with relevant stakeholders consulted during risk assessments, inspections, incident reviews, training, emergency preparedness and corrective actions. Feedback will be used to strengthen accountability, inclusion, shared responsibility and continuous improvement.

TIMELINES & MILESTONES

A clear and realistic implementation timetable will be established and reviewed regularly. Meeting frequency and milestones will be adapted based on operational priorities, risk levels and emerging needs. Regular coordination will take place between the HSS Officer, HSS Assistants, Security, Health & Safety Manager and relevant teams, with additional meetings following significant incidents or emerging risks.

Key milestones will include baseline HSS risk assessments, risk registers, inspection schedules, corrective-action tracking, emergency and fire-safety preparedness, staff induction and training, incident reporting and review, and periodic monitoring and reporting.

Contingency measures will be applied where delays or unforeseen issues arise, including reprioritisation, escalation of critical risks, schedule adjustments, additional technical support and temporary protective measures. Significant unresolved risks or delays affecting life safety, security or compliance will be escalated to relevant management.

VALUES, FEMINIST PRINCIPLES & DECOLONIZATION APPROACHES

Implementation will be guided by Oxfam’s values of equality, inclusion, accountability, safeguarding and respect for humanitarian principles. HSS measures will recognise that risks can affect people differently based on gender, disability, age, role, status, location and other contextual factors.

A feminist approach will promote participation, dignity, equality and inclusive decision-making, ensuring that less powerful or marginalised groups can raise concerns safely and without fear of retaliation.

A decolonial approach will value local knowledge, experience and perspectives, particularly those of local staff, refugees, communities and national stakeholders. The function will promote local ownership and capacity strengthening through coaching, collaboration and shared learning rather than relying solely on top-down compliance.

HSS processes will be accessible, respectful, non-discriminatory and context-specific, while maintaining Oxfam’s minimum standards and duty of care. Lessons from incidents, inspections and exercises will inform continuous improvement and strengthen HSS as a shared responsibility.

Qualifications

Essential Qualifications & Experience:

• Relevant degree/professional qualification or equivalent experience and training in HSS, health & safety, security, risk management, emergency management, engineering, or a related field.
• Minimum 3-5 years of relevant experience in HSS, occupational health & safety, security, or risk management.
• Experience in coaching, mentoring, performance management, and staff development.
• Proven experience in risk assessments, workplace inspections, compliance monitoring, and risk registers.
• Experience in incident/accident investigation, root-cause analysis, and corrective actions.
• Practical experience in emergency preparedness, evacuation, and fire safety.
• Experience supervising, coordinating, or leading staff/field teams.
• Experience delivering HSS inductions, safety briefings, and awareness training.
• Strong planning, communication, analytical, problem-solving, and decision-making skills.
• Ability to assess and prioritize risks, take appropriate action, and escalate significant risks.
• Previous humanitarian/INGO experience, particularly in complex or high-risk environments.
• Good computer literacy and reporting/documentation skills.
• Spoken Arabic required; English where required for the role.
• Ability to work under pressure, manage competing priorities, and operate across field and operational locations.
• Commitment to humanitarian principles, safeguarding, equality, diversity, inclusion, and professional integrity.

Non-Essential

• Experience working in refugee camps or with vulnerable communities.
• Experience supervising HSS/security personnel or field teams.
• Experience supporting HSS activities across multiple offices or operational sites.
• Knowledge of Jordanian H&S, fire-safety, labour, and workplace regulations.
• Experience conducting fire, evacuation, emergency, or tabletop drills.
• Experience working with international, multicultural, and cross-functional teams.

HOW WE INCORPORATE OUR VALUES, FEMINIST PRINCIPLES AND DECOLONIZATION 

For all our Transforming Business Support Human Resources Working Groups and Core Group. 

While this is our current stance, we are committed to continuous learning and improvement. We are dedicated to enhancing our understanding of integrating feminist principles and decolonization into our daily work. As we actively learn, we will update sections in this document to reflect our progress. 

All Oxfam Values, Equality, Solidarity, Courage, Inclusiveness, Empowerment, and Accountability are not just words but the very fabric of how we work. People & HR TBS are key in reflecting changes required in the harmonized procedures. All TBS HR WGs will verify that any update is consistent with our values, feminist principles, and the Oxfam Code of Conduct. When considering decolonial feminist principles in practice, Gender Justice Feminist Futures Strategy might also inspire us in this exercise. 

Equality: “We believe everyone has the right to be treated fairly and to have the same rights and

We believe in treating everyone fairly with equal rights and opportunities. Equity goes further by recognizing diverse circumstances and providing tailored resources to achieve equal outcomes. The principle of equity helps us achieve equality.

Decolonial Feminist Leadership:

We aim to practice leadership that is aware of power dynamics and strives for collective decision-making. This approach empowers others by sharing power and enabling individuals to make decisions.

Accountability: The working groups will enable transparency by clearly documenting all processes, including Terms of Reference (ToRs), work plans, stakeholder feedback, approval processes, and final implementation plans. This ensures that all documentation is accessible to all involved.

Inclusivity: We commit to the principle of "Nothing about Us without Us," ensuring active participation from CCRs and historically marginalized groups. While improving policies, we will balance inclusivity with efficiency to avoid overburdening CCRs. This includes ensuring diverse representation within working groups (e.g., gender, geography, ethnicity) and allowing time for translation and asynchronous participation when needed. All final outputs (e.g., policies, guides) will be made available in the four official languages, with relevant webinars conducted in those languages.

We offer:

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

You can read more about all Oxfam has to offer here.

Flexfam:

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. 

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.  

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

A thriving diverse Oxfam: 

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.